Mayor Cantrell, City Officials Update Residents on Hurricane Ida

August 27, 2021 - 09:07 PM

NEW ORLEANS — The City of New Orleans today announced that it is closely monitoring Hurricane Ida alongside public safety and infrastructure partners at the local, state and federal level. A hurricane, storm surge and flash flood watch are both in effect for our area.


Being on the east side of the storm track, we are anticipating significant impacts, including:


  • Tropical-storm-force or stronger winds that could cause downed trees and prolonged power outages
  • Heavy rain in excess of 10 inches that could cause significant street flooding
  • And dangerous storm surge outside of the levee system up to 11 feet


We are calling for a mandatory evacuation for areas outside the levee system, including Lake Catherine, Irish Bayou and Venetian Isles. Residents in those areas must evacuate by Saturday morning before the Highway 90 gates are closed.


We are also calling for a voluntary evacuation for all of Orleans Parish inside the levee system. Dangerous winds and rain pose a significant threat inside the levees and extended power outages are likely with this storm.


  • Parking on neutral grounds and sidewalks will be allowed beginning at 12 p.m. Saturday evening.
  • In partnership with the New Orleans City Council, sandbags will be distributed at four locations this afternoon from 2 p.m. to 6 p.m. until supplies last:
  • AlgiersArthur Monday Center, 1111 Newton St.
  • Central CityDryades YMCA, 2220 Oretha Castle Haley Blvd.
  • GentillyBeacon Light International, 1937 Mirabeau Ave.
  • New Orleans EastSaint Maria Goretti Church, 7300 Crowder Blvd.


Additional department updates are as follows:


New Orleans Health Department


  • If you are planning to evacuate, remember to pack masks and sanitizers and along with your personal belongings, especially if you plan to stay with people outside your pod; this will keep you safe and reduce the chances of contracting the virus
  • Individuals who require special assistance during emergencies should enroll now in the Special Needs Registry by calling 3-1-1 or by visiting
  • We are pre-staging oxygen tanks at some of our firehouses
  • Our hospitals are currently overwhelmed assisting patients with COVID-19; we ask that trips to the emergency room be limited to strict urgent medical needs


Orleans Parish Communication District


  • Emergency communications specialists and NOLA-311 staff have been thoroughly prepped to meet the needs of our residents during this weather event
  • Help us help you by creating your Smart911 profile at comor by downloading the Smart911 app
  • 9-1-1/3-1-1 will continue to be available 24/7
  • 9-1-1 is for life-threatening emergencies only
  • For non-emergency services, please call 504-821-2222 or 3-1-1
  • 3-1-1 services will continue to be available 24/7 by phone, web and via text by utilizing “Jazz”
  • Those who need to sign up for the Special Needs Registry can call 3-1-1
  • Please send non-Ida related incidents to NOLA-311 requests by text so phone lines can remain open for those needing special assistance prior to the storm, like the Special Needs Registry
  • Text “Hello” to 311YES for local government information and non-emergency services


Department of Public Works


  • Two vac trucks are fueled and ready to deploy
  • Three dump truck crews are cleaning in front of catch basins
  • Delivering sand to four locations within the city: Algiers, Central City, New Orleans East and Gentilly
  • Crews are working extended hours to clean leaves and debris from in front of catch basins on major routes that are known to have heavy leaves pile up around catch basins
  • If you come across a traffic signal that isn’t functioning, four way stop signs will be put into place




  • DPW inspectors and construction managers are currently reviewing roadwork construction sites to ensure that: 
  • All job sites are cleaned up, all loose materials are removed or neatly secured. No materials shall be blocking sidewalks, roadways, or storm drains.
  • All sewer systems are in service, all house connections connected and secure, and all mainline plugs removed by COB today. No lines will be on by-pass systems as of COB
  • All water valve closures are suspended until the storm threat has passed.
  • All contractors provide a report by COB that these preparations have been completed
  • All CPA Project General Contractors have been directed to secure and prepare all sites for the pending event
  • The Post event City facility building assessment team has been mobilized and is preparing for post event deployment



  • Regularly scheduled collections will continue today and tomorrow
  • City of New Orleans curbside garbage and recycling collection is cancelled on Monday, Aug. 30, 2021 in anticipation of impacts from Tropical Storm Ida
  • Collections will resume on the next scheduled day at impacted service locations
  • Residents should remove all carts/bins from the curb and secure them on their private property to avoid the loss of the containers during street flooding and debris clogging storm drains
  • Residents are reminded that carts/bins should always be removed from the public rights of way after each collection


Parks and Parkways


  • All crews are on standby
  • Forestry and Grounds Maintenance Equipment fueled and ready to deploy; Forestry equipment staged on Eastbank and Westbank  
  • Armstrong Park Lagoon pumped down as low as possible in anticipation of heavy rain
  • Facilities will be secured today


Regional Transit Authority (RTA)


  • The New Orleans Regional Transit Authority announced the suspension of ferry service along the Lower Algiers - Chalmette ferry route due to Hurricane Ida
  • Ferry service will suspend beginning at 6 p.m. tonight, until conditions improve to safely resume service


Property Management


  • Property Management has been working to remove debris around city properties and secure city buildings that flood during heavy rainstorms
  • During the event, it will have staff on standby to make necessary repairs


Sewerage and Water Board of New Orleans (SWBNO)


  • Our Drainage Pump Stations will be fully staffedthroughout this event
  • 96 of our 99 drainagepumps are available for use
  • Pumps that are down are located at
  • DPS #6 - (In Lakeview near Metairie Rd.)
  • DPS #12 – (In Lakeview near Lake Marina Dr.)
  • DPS #14 – (In New Orleans East)
  • All underpass pumps are operational
  • Regarding power:
  • Turbine 5 is in service
  • Turbine 6 is ready for use
  • 4 Electro-Motive Diesel generators are available (EMD #1 is undergoing fan upgrades to mitigate noise
  • And all Frequency Changers are in service and are ready for use.
  • Turbine 4 is out of service for repairs; we anticipate testing the turbine tomorrow, Saturday, Aug. 28
  • We know that with the predicted wind speeds, we will likely face power outages that will have an impact on operating our system
  • We will remain in close coordination with our partners at Entergy throughout this event.
  • We are also in close coordination with our partners at the Flood Protection Authority
  • Our Emergency Operations Center will activate at noon tomorrow and remain activated until further notice
  • We are securing our job sites around the city, making sure anything that can fly away is tied down or stored away
  • We have been positioning our fleet of trucks and heavy equipment to protect them against the weather or to respond quickly to emergencies, if it is safe to do so
  • We are driving along our open canals, making some final checks for any large obstacles
  • We want to be clear, that with the amount of rain now forecasted, approximately 10’’ over the course of the event, it is likely that we will experience flooding
  • The drainage system can handle considerable volumes of stormwater, but it has its limits
  • It will take time for our canals to collect and our pumps to move the rain that comes from intense, prolonged downpours
  • Please stay clear of low-lying areas, especially underpasses
  • Follow us on Facebook, Instagram and Twitter at @SWBNewOrleans for updates throughout this weather event


New Orleans Recreation Development (NORD)

  • NORD Maintenance staff is prepared to secure equipment, move all vehicles to VA parking lot and assist other departments as needed
  • We are prepared to cancel all programs and close all facilities


New Orleans Public Library

  • Due to potential impacts from Tropical Storm Ida, all library locations will be closed Saturday, Aug. 28


Louis Armstrong (MSY) International Airport

  • Individual airlines determine if flight cancellations or delays are necessary due to storm; passengers are encouraged to keep in contact with their airline for flight updates
  • Note: When sustained wind speeds are 40 mph or greater is typically when commercial air service ends
  • The airport is not a public shelter during storm events
  • Unless infrastructure damaged or severe airfield flooding, MSY Airport plans to continue operations


NOLA Public Schools

  • NOLA-PS has closed all schools Monday, August 30
  • As a result, COVID-19 testing at all New Orleans Public Schools will be paused

Text NOLAREADY to 77295 for updates from the City and follow us on social media @nolaready. Detailed information is available at


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